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White label

White label domain and email setup agencies hand over as their own

Domain registration, DNS, and business mailboxes for agencies, set up in Australia and explained to you, not branded to us.

New client projects stall on a domain and a professional email address. White label domain and email setup is the unglamorous job your agency can still sell: registration, DNS, and mailboxes, done by an Australian team in Perth, with the instructions written for you to pass on.

Businesses arranging this themselves should use domain registration and email. Agencies reselling it should use this page.

What setup includes

We quote the work and the registration term you ask for. Registry fees are passed through at cost inside that quote so you can see them. You choose what the client pays you.

A usual setup includes:

  • Domain search and registration in the client's or the agency's registrar account. We do not register the name in our own portfolio and rent it back.
  • DNS that matches the website: Records pointed at the host you nominate, without breaking mail. This is the step that goes wrong when someone only updates the A record.
  • Business mailboxes on the provider you prefer, with MX records checked after the website goes live.
  • A short handover for your account manager: Registrar, renewal date, where DNS lives, and which inboxes were created. You forward that in your own words.
  • No branded "your domain is ready" email from us to the end client.

Ongoing renewals can sit with you, with the client, or in a maintenance conversation. We will not hold a client's domain hostage to keep the relationship.

Australian team for DNS days

DNS changes and mailbox passwords generate same-day questions. The team is in Perth and works Australian business days, so your producer is not waiting on another timezone to confirm that mail still arrives.

You stay in front:

  1. Tell us the desired domain, who should own it, and whether email is new or moving.
  2. We quote registration plus setup. You approve before anything is purchased.
  3. We configure against the host and send you the notes.
  4. You introduce the new address to your client as part of your project.

If the brand name is sensitive, NDA first, then the domain list.

Who it suits

  • Agencies launching sites that do not want a separate freelancer for DNS.
  • Studios moving a client off a free email address before the new website goes live.
  • Freelancers who would rather not be the person locked out of a registrar at renewal time. Ownership should sit with the client or with your agency account, documented either way.

The direct service is domain registration and email.

Related

FAQs

Whose name is on the domain?+

Whoever you specify: the client or your agency. We do not list ourselves as the registrant on a white label job.

Can you move email without losing old mail?+

Moves are scoped per provider. Some mailboxes export cleanly, some do not. We will tell you which case you are in before the MX records change, not after mail bounces.

Do you sell a marked-up domain as your own product?+

Registration fees are shown in the partner quote. Your margin is the setup and the relationship, priced by you.

Will the client get emails from your company?+

No. Renewal reminders should come from the registrar account you chose. We do not add our brand to the client's domain notices.